Hosted TroubleShooting

Auth.net

CardCode is required.. (or similar)

If you are seeing errors when processing payments with a return error indicating a missing field such as

There was an error processing your payment [33]. Please try again later.
Message:
Customer ID is required

This means that you have a payment form configured within Auth.net with some required fields. These will need to be disabled.

To do this, log into auth.net and navigate to

Account / Payment Forms / Form Fields

You will see a list of fields with check boxes like this:

alt text

Disable the required checkboxes and then save.

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